Voicemail announcement of extension number

#1
If you're leaving a voicemail for someone, the announcement of the extension number doesn't make sense.

It says "The person at extension <NUMBER> is unavailable ..." ... but what it says in place of <NUMBER> is the presented caller ID for that extension, not the extension number itself.

So for extension 200 you might expect it to say "The person at extension two-oh-oh is unavailable" but instead it says "The person at extension oh-eight-seven-oh-four-seven-eight-one-two-three-four is unavailable". Or if Caller ID is withheld at that extension: "The person at extension is unavailable".

Or worse still, if it's one of the foreign numbers under beta test ... well, you get the idea.

Can't it just announce the actual extension number?

#2
We are aware of this and its basically legacy sound files from the old voipfone system and is on our list to be done there are also some other rather nasty sound files if you dig around in the voice-mail system :?

An alternative solution is to call 1571 and press option 0 and record your own message therefore doing away with the default system message.

Or another solution would be to contact our voice-artist and ask her nicely to record your own personalised greeting for you i am sure she would be happy to do it for a couple of quid :lol:
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#4
OK may be not £2.00 :-) probably about £15 to £25 for a one off recording.

As i mentioned above you can record your own message by dialing 1571 and pressing option 0 but if you want your voice-mail message to use the same voice as the the rest of your system then having it recorded is the only option at this time.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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