No missed calls showing
#1I know I've had a couple of missed calls but they don't show up under 'Missed Call'. Why would that be?
Re: No missed calls showing
#2A missed call would only show on your Voipfone account if the call connected to voicemail.
If the caller leaves before going to voicemail, the call will not show in your call records, but you would see the missed call on the phone itself.
If the caller leaves before going to voicemail, the call will not show in your call records, but you would see the missed call on the phone itself.
Regards,
Voipfone Customer Services
iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom
Registered number: 05168033
Vat Registration Number 858850966
Telephone: 020 7043 5555
Fax: 020 7043 5556
Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone
Voipfone Customer Services
iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom
Registered number: 05168033
Vat Registration Number 858850966
Telephone: 020 7043 5555
Fax: 020 7043 5556
Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone
Re: No missed calls showing
#3This seems to contradict your advice atCustomer Services wrote:A missed call would only show on your Voipfone account if the call connected to voicemail.
If the caller leaves before going to voicemail, the call will not show in your call records, but you would see the missed call on the phone itself.
http://www.voipfone.co.uk/online-control-panel.php
where it states
Missed Call Records
Obviously this is where your missed calls are listed but perhaps less obviously missed calls are only those that did not go through to your Voicemail; those 'missed calls' were of course actually answered and can be found in the incoming calls list.