Netgear TA612v - Set Up

#1
Hello,

I have an unlocked Netgear TA612v telephone adapter.

I entered the general information and the icon on the front of the adapter is green (to show that it is connected). However when i pick up the phone i get no dial tone or anything and after about 5 seconds i get a engaged type tone (Im not sure if this is generated by the TA612 or VOIPphone server)..

Has anyone else used a TA612 ?

Please also not this is not used as the primary router but it has a firewall exception (all ports) for incoming and outgoing... :)

Thanks

GISVPN

#3
I got this directly from Netgear via a contact.

Apparently you can get unlocked ones they have a slightly different product code - but i have not seen them as yet.

If the adapter light is green but no dial tone what could this mean... also the adapter does not recognise you have picked up the handset as the LINE STATE stays as ON (on hook) even when you have picked up the receiver.

:) GISVPN

#4
Can you take a few pics of the setup screens, I will take a look at the settings for you!

Normally if you pick up the handset and you hear no dial tone it means the device is not registered!

Can you dial out?

Try 155#

Wouldn't mind one of these devices myself, hence the reason why I asked! :wink:
For everything VoIP
www.ukvoipforums.com

#5
Hey yeah sure i'll get some screen shots. Can i insert images to a post ?

Yeah these adapters look really good and there is a wireless version as well, its great, but i have not tried to set the wireless one up yet, i would like to get the wired one working first! It seems simple to set up, but maybe there is something that i have missed.

I'll get you the product codes, there should be a version which is unlocked and one that is locked, but i think most places currently only stock the locked version (and dont make this too clear when people are buying them).

Im not currently at the phone, but i will try 155# when i can ;)

Thanks for the post :)

GISVPN

#6
Well firstly yes you can insert images into posts. Simply use

My device is a Linksys which I belive is normally locked to Vonage but I purchased an unlocked version direct from a re-seller/stockist. I have a normal voice section which has basic setup and I have a hidden setup area dedicated to voip by going to 192.168.15.1/Voice_adminPage.htm which is very indepth!

Maybe yours has a sim setup. By viewing some screen shots of the voice setup we may be able to confirm that it is correctly setup! :)
For everything VoIP
www.ukvoipforums.com

#7
Hello,

ok here are some screen shots which may be of some use. I also noted that it does not connect anymore. The light on the TA612 flashed Amber and the VOIP status pages says failed :-/


Just the LAN set up. The primary router is 192.168.0.1
http://www.groupisweb.co.uk/ta612/ss1ta612.JPG

Just the current status page - its not connecting anymore. I rebooted it and now it does not connect.
http://www.groupisweb.co.uk/ta612/ss2ta612.JPG

The VOIP Settings Page 1 of 2
http://www.groupisweb.co.uk/ta612/ss3ta612.JPG

The VOIP Settings Page 2 of 2
http://www.groupisweb.co.uk/ta612/ss4ta612.JPG

Another Stauts Page for the LAN
http://www.groupisweb.co.uk/ta612/ss5ta612.JPG




Thanks :)

#8
Firstly try removing the nat outbound proxy

set register expiry time to 60 seconds

Apart from that your config all looks fine.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#10
Yep sure i'll give it a go and do a factory reset.

The logs in the main router show that there is traffic going to and from the TA612 :

Mon, 2006-04-03 19:46:30 - UDP Packet - Source:192.168.0.75,2049 Destination:195.40.1.36,53 - [Any(ALL) match]
Mon, 2006-04-03 19:46:30 - UDP Packet - Source:192.168.0.75,2050 Destination:12.7.210.176,123 - [Any(ALL) match]
Mon, 2006-04-03 19:46:58 - UDP Packet - Source:192.168.0.75,2060 Destination:195.40.1.36,53 - [Any(ALL) match]
Mon, 2006-04-03 19:47:03 - UDP Packet - Source:192.168.0.75,5060 Destination:212.187.162.179,5065 - [Any(ALL) match]
Mon, 2006-04-03 19:47:33 - TCP Packet - Source:87.78.145.227,2717 Destination:192.168.0.75,445 - [Any(ALL) match]
Mon, 2006-04-03 19:47:48 - UDP Packet - Source:192.168.0.75,5060 Destination:212.187.162.179,5065 - [Any(ALL) match]
Mon, 2006-04-03 19:48:21 - UDP Packet - Source:192.168.0.75,5060 Destination:212.187.162.179,5065 - [Any(ALL) match]
Mon, 2006-04-03 19:49:18 - UDP Packet - Source:192.168.0.75,5060 Destination:212.187.162.179,5065 - [Any(ALL) match]
Mon, 2006-04-03 19:49:37 - TCP Packet - Source:87.81.152.153,1373 Destination:192.168.0.75,135 - [Any(ALL) match]
Mon, 2006-04-03 19:49:41 - UDP Packet - Source:192.168.0.75,5060 Destination:212.187.162.179,5065 - [Any(ALL) match]

Im not sure if this helps ? :)

#11
you might also want to check that you are using the latest version of the firmware as recommended on netgears website
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#16
Its connected and works perfect !!!

I think it was my fault, apart from the fact there were no set up instructions with the adapter as it came from Netgear direct :-/

You have to ensure that the local LAN set up is on a different Subnet to the WAN (or what it considers as a WAN).

Netgear only support these being used as a primary router so usually the LAN and WAN set up will be on a different subnet/subnet mask anyway, but if you do not use it as a primary router (many probably will) then you have to ensure that the two are on a different subnet.

If you check the screen shots you will seen the LAN and WAN (or internet Port IP) are set to 192.168.0.75. However the WAN is now set to 192.168.0.75 and the LAN (local) is now 192.168.61.1 and it works perfect, connected within 3 seconds and works really well ! ;)

I hope netgear sells these unlocked, they (now) work great are small and look great..

#17
I agree, would be nice to see some voip routers for sale. All or most seem to be locked to a provider. I was thinking of getting one from sipgate but decided not to in case I could not unlock it!

I tend to get stuff from broadbandstuff.co.uk as they sell UK models unlocked!

As I said wouldn't mind the netgear one, PM me and let me know how you got it and if I can I'll purchase one to!

Glad to see it's working now!
For everything VoIP
www.ukvoipforums.com

#18
Hey, sure no probs thanks for the help (and from Voipfone Support).

I'll drop you a PM in the next few days, i'll drop my contact an email to see if he can unlock one for you..

Just looking back, Netgear said :

"Yes, you can get unlocked versions of these - you should buy the "TA612V" rather than the "TA612VSP" units which are the ones that come with the free minutes and connection to Sipgate"

i'll let you know if i find any TA612v's

The wireless version is WG613VAL (but only has one line not two like the TA612V) im assuming these come locked as well. I dont think they are for sale yet.

GISVPN :)

#20
gisvpn wrote:Its connected and works perfect !!!

I think it was my fault, apart from the fact there were no set up instructions with the adapter as it came from Netgear direct :-/

You have to ensure that the local LAN set up is on a different Subnet to the WAN (or what it considers as a WAN).

Netgear only support these being used as a primary router so usually the LAN and WAN set up will be on a different subnet/subnet mask anyway, but if you do not use it as a primary router (many probably will) then you have to ensure that the two are on a different subnet.

If you check the screen shots you will seen the LAN and WAN (or internet Port IP) are set to 192.168.0.75. However the WAN is now set to 192.168.0.75 and the LAN (local) is now 192.168.61.1 and it works perfect, connected within 3 seconds and works really well ! ;)

I hope netgear sells these unlocked, they (now) work great are small and look great..
Hi gisvpn,

Have tried your settings as advised in your post, but still can't get my unlocked TA612V to connect!!

Any chance of posting your settings or screenshots?

Regards

Karl

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