Business hours and call diverts

#1
Hi,

I have set up Business Hours on my Master Account and applied it to extension 200 which I'm using as the main phone number in. Rather than use voicemail, I want to divert this extension to the Master Account when business hours are closed. In the text it says, "if you prefer to send them to another telephone, tick the 'divert' box and enter a number." Yet on the Business Hours screen there is no 'divert' box to tick. How can I do this?

Gareth

Re: Business hours and call diverts

#2
This is a new feature that is not completed yet, not sure when the release date is but i will arrange that the text on that page is updated.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
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Re: Business hours and call diverts

#4
Hi there,

I've also got the buisness hours setup.

is there a way to have a different voicemail Greeting to the standard one, when outside of buisness hours

So instead of " sorry our staff are all busy please leave a message "

you could have another " Sorry our offices are now closed, our opening times are ect, but if you'd like to leave a message"

Re: Business hours and call diverts

#5
samraby wrote:Hi there,

I've also got the buisness hours setup.

is there a way to have a different voicemail Greeting to the standard one, when outside of buisness hours

So instead of " sorry our staff are all busy please leave a message "

you could have another " Sorry our offices are now closed, our opening times are ect, but if you'd like to leave a message"
This isn't possible yet, it is however on our development list.

Please email our support email address with your request so we can add you to the list of those requesting this.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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