I've never setup a VoIP phone or used a VoIP service before so am not sure if it's a result of my ignorance or the fact that this is the most illogical, propitiatory and awkward piece of hardware that I've ever come across.
A little bit of Googling suggests that this is a poor choice of handset thanks to Mitel no longer providing the 'little people' with firmware updates. I suspect a firmware upgrade may well solve any bugs that may be producing my issues.
I can call out using the handset, listen to VM (both 1571 and 1572) but that's it. 155 says I'm successfully setup with the Voipfone service and 152 sound test is fine. If I check my Voipfone control panel then extension 200 isn't registered and never has been.
To save what little sanity I have left I made the extension password the same as the master account, to take that variable out of the equation and assuming my account number is 30999999 (which it isn't) and password is 999999 (which it isn't), I've tried every possible combination of:
30999999 and/or 200 and/or 30999999*200
With the following settings:
I've also tried sip.voipfone.net & 5060 for 'Outbound Server'.*User ID or Extension: [30999999 or 200 or 30999999*200]
*User Display name: [ANYTHING]
*SIP Authentication User Name: [30999999 or 200 or 30999999*200]
*SIP Authentication Password: 999999
*SIP Proxy Server: sip.voipfone.net
*SIP Registry Server: sip.voipfone.net
If I look at the phone's attempt to register then all it says is:
I can't find anything else to change anywhere. I think the only other setting I've changed is 60 seconds for 'Registry Duration' and static LAN network details.
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Entry Method UserId URL Expires(Sec) SIPcode Status 1 REGISTER 30999999*200 sip:sip.voipfone.net 60 0 Preparing
I found a guide of how to get this handset setup with an Asterisk server and it said to not be fooled by the 'User ID or Extension' field, put your account number in there as well as the 'User Name' field.
Any help would be very much appreciated. Does anyone know any possible way of acquiring the latest firmware for this device or see anything that I'm doing incorrectly above?
If I export the settings, it spits out an XML file where there is a "Realm" attribute with a null value:
Is this important? Can I manually try a value in here and re-import the backup file?
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<user_list> <User State="1" ID="30999999*200" DispName="My Display Name" Pwd="999999" AuthName="30999999*200" Realm="" RegSvr="sip.voipfone.net" RegPort="5060" RegScheme="2" ProxySvr="sip.voipfone.net" ProxyPort="5060" ProxyScheme="2" VMSvr="" VMPort="0" VMScheme="2" OutSvr="sip.voipfone.net" OutPort="5060" OutCtr="0" Ring="1" Line="0" EventSvr="" EventPort="5060" EventScheme="2"></User> </user_list>
Do I need to open any ports other than 5060 in my router?
Many, many thanks!