voicemail - upload no longer appends auto greeting

#1
Noticed today that voipfone voicemail has changed.

Previously it would append instructions "please leave message after tone" etc onto your own uploaded voicemail greeting.

Hence I recorded my greeting without these instructions assuming that they would be automatically added.

I understand that Voipfone has stopped automatically appending these instructions - apprently this happened some time ago.

This means that my current voicemail greetings sound abrupt and I have to re-record and upload a greeting which now includes instructions to leave a message after the tone.

I would not normally check my greeting and I do not think I saw any notice about this change.

Re: voicemail - upload no longer appends auto greeting

#2
This has indeed changed, following feedback from many that it was unprofessional to have an additional voice giving further options after a personal greeting.

Did you manually record over the phone or order a greeting from us?
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Re: voicemail - upload no longer appends auto greeting

#3
Those who were unaware of the change may want to check their greeting.

Record, clear up audio with audacity, export as MP3 and upload via Voipfone control panel.

BTW the old control panel indicates if a custom message already exists.

The new control panel does not.

Both control panels allow a newly uploaded MP3 to overwrite the existing custom message without prompting.

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