What am I doing wrong? (PAP2T setup)

#1
I have a PAP2T, Tried the wizard to set it up, got to the 'click this button to set-up pap2t' page, clicked the button.....nothing happened.

Tried in a few browsers, nothing happened.

So filled everything in manually, I think I have it all correct but obviously I don't because I can't make or receive calls.

I have a paid for number, if I call it from my mobile it rings out but the phone does ring here.

If I try to make a call it dials the number and that's all.

What am I doing wrong?

Re: What am I doing wrong? (PAP2T setup)

#2
Firstly are you connecting your phone with one of these?
Image
Do you get a dial tone on the device?

Did you update the dial plan in the device with this below?

(999S0|112S0|166S0|1471S0|1571S0|1572S0|123S0|150S0|152S0|153S0|154S0|155S0|156S0|158S0|166S0|118xxxS0|2xxS0|**xxx|xxx*xxx|3xxxxxxx*xxx|0[1-9]xxxxxxxxxS0|00[1-9]x.|*x.|*x#|*xx|*xx#|*#xx#|#xx#|*xx*|*xxx#|*#xxx#|#xxx#|**x|**xxx*x.)
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Re: What am I doing wrong? (PAP2T setup)

#3
Thanks for the reply.

No, the phone is connected right to the PAP2T, no adaptor.

I have no idea if there's a dialtone as the dect phone I have requires you to dial a number before calling out, if you press the call button before a number is dialled it just shows the last number dialled. I can access the system menu. I can borrow a phone and check for a dialtone.

Just updated the dialpan now. No effect.

Re: What am I doing wrong? (PAP2T setup)

#5
Please call us - 020 7043 5555 - and we'll sort this out for you.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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