Problems setting up an SPA2102

#1
Hi

Here is how I have it wired up: Virginmedia cable modem <-> SPA2102 <-> Wireless router, with a phone in the Phone 1 socket.

I have folled the "quick install" instructions and these links: https://www.voipfoneuserforum.com/viewt ... =29&t=3828 and http://www.voipfone.co.uk/Support.php?cat_id=14&id=172

I can still access the net, and I have 3 steady green lights on my adapter (on, internet and phone 1) whbich I guess is good. But I have no dialing tone on the phone and it does not ring when I dial it. Oh, and my Voipfone account definetely works as I have been usign a softphone.

Any ideas?

One thing I am not sure about is whether I need to set "Enable MAC Clone Service" to yes. I have experimented a bit with this, but it did not help. If I do need it, I am not even sure what MAC address I should use - the one in my wireless router does not seem to be related to any computer I use now.

Cheers

Steve

Re: Problems setting up an SPA2102

#2
Is your phone connected up using one of these?
Image
If your Internet is already working you don't need the MAC Clone option.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Re: Problems setting up an SPA2102

#4
It's important the RJ11 to BT adapter with ring capacitor is used. RJ11 to RJ11 cables can have different wiring methods so are not compatible with all phones.

Linksys adapters from us include all the connectors you require, it's important the original cable which came with your phone is used along with the supplied RJ11 to BT adapter.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Who is online

Users browsing this forum: Google [Bot] and 1 guest

Copyright 2004 - 2017, iNet Telecoms® Ltd. All rights reserved.


cron