Presence information in a Softphone

We have just signed up to Voipfone and on the whole we are happy with the service. However, it seems odd, to me, that any presence/busy information is only stated as available on Snom devices. Is that protocol not standardised within the SIP specification?

We want to use Softphones for our users, but regardless of what we try presence info just doesn't seem to work.

Currently we are using Bria 3. We love the software, but just can't get the presence to work. I could be doing something wrong, or missing something. It is so easy to get some of these setups wrong.

If anyone has got Bria 3 or any other Softphone working with presence/busy information I would love to hear about it!

Thank you.

Re: Presence information in a Softphone

At this moment in time Busy Lamps do only work with the Snom range of phones but our engineers are looking into why this is the case.

We hope in the near future to be able to offer the Busy Lamp function across all hardware/software.

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556


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