change time second call makes phone lights flash

#1
can someone tell me how to change the number of seconds a second call coming in makes the light on the phone flash while already on a call?

At the moment call A comes in and is answered. During the call, call B comes in and the light on my phone flashes and I hear a beep to tell me there is another call is coming in. During that time, I can finish call A, then pickup call B

After 30 seconds the light stops but the caller will still hear the ringing tone until they get to voice mail 60 seconds after they called (I don't want to reduce the voicemail delay time).

Is there a way to keep the call light flashing so i can pick the call up even after say 50 seconds?

I am using Linksys 941 phones

Best regards
Derek

Re: change time second call makes phone lights flash

#2
The Linksys phones themselves by default only allow a call waiting call to ring for 30 seconds before the phone rejects the call.

Are the phones you're using purchased from Voipfone?

If they are, the issue will be resolved early next week.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
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Re: change time second call makes phone lights flash

#5
If you have a call waiting on, then it will only wait for how long you have the voicemail timeouts set in your voipfone control panel. But you will need to make a change in your device, under Regional, call waiting, you need to change the 440@-10;30(.3/9.7/1) to 440@-10;60(.3/9.7/1)
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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