Local telephone number

#1
I have an existing voipfone service which for some time has had a national 0870 number. I recently took out an additional local 01279 number. The question is, if someone is calling on their landline from the locality, do they have to put in the local code as well as the number?

Re: Local telephone number

#2
They shouldn't have to, No.

If they're having trouble doing so then there is a fault which needs reporting to us.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Re: Local telephone number

#3
as I was having trouble with my voipfone sevice I rang my voipfone from my landline which is with Virgin Media just to see if the voipfone was working OK. It's then that I found that I could only get through by putting in the whole telephone number including the area code. It mad me think that client's may be trying to ring and thinking the business is no longer trading.

Re: Local telephone number

#4
You need to email support at voipfone co uk from the email address you have registered with us and give us all the details - number dialled, from what kind of telephone and what telephone number called from etc

We can then investigate what's happening
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Re: Local telephone number

#7
Please contact us as above - best to try it first!
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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