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 :?: Snom 300 automatic reboot... 
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Joined: February 15th, 2007, 9:32 am
Posts: 18
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I had a very odd one today. My Snom 300 (Firmware 7.1.30) rebooted 4 times on its own within less than an hour, when I was on call. Power seemed fine, no glitches on the network ....

- Any ideas on what to look for in that case?
- Should I upgrade firmware ?

Thanks

JM


January 24th, 2011, 5:29 pm
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Voipfone Staff
Voipfone Staff

Joined: August 24th, 2006, 11:58 am
Posts: 705
Location: London
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That is somewhat strange.

If you email us the MAC of the phone we can check our logs on the phone (If it was purchased from us).

It should be on 7.3.30 firmware, We can upgrade this for you if you email us the MAC too.

The MAC is the numbers starting 0004 under the barcode under the phone.

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January 25th, 2011, 9:40 am
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Joined: February 15th, 2007, 9:32 am
Posts: 18
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Sent a support request with MAC details.

Thx.

JM


January 25th, 2011, 3:31 pm
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Joined: February 15th, 2007, 9:32 am
Posts: 18
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I see there is 7.3.30-f and 7.3.30-bf (wireless headset support).. does this mean the -f does not work with wireless headset ?

do you know what is the differences between -f and -bf ?

Thx


January 25th, 2011, 3:37 pm
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