SNOM 320 ringtone settings?

I have recently added an additional number and two extensions to my account, and now my SNOM 320 seems to have defaulted to ringtone 1. despite changing the settings to ringtone 3. both on the phone and web interface the ringtone still defaults to the aforementioned ringtone 1.

I've also noticed that my voicemails are no longer listed on my voipfone account interface, I do get email notifications but the voicemails can only be accessed via 1571 or 1572 on my SNOM 320.

I'm still not sure my setup is correct, but everything seems to be working fine except the two issues above.

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