Double Dialing no good:-(

#1
A number of colleagues and myself have to double dial a number to get a connection when dialing into Uk VOIP. The first time we dial we get the error message 'service unavailable'; the second time (3-4 seconds later) we get the connection. Anyone any suggestions 'cause it's been REALLY frustrating recently. Thanks

Re: Double Dialing no good:-(

#2
Can you PM me your account number please - we need to look at what's happening.
Regards,

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