Zoiper - Softphone Download & Setup Guide

#1
Download:

Windows: http://www.zoiper.com/downloads/free/wi ... taller.exe
Linux: http://www.zoiper.com/downloads/free/li ... nux.tar.gz
Mac: http://www.zoiper.com/downloads/free/ma ... taller.dmg

Setup for users using our PBX service
1. Download and run the software with all its default settings
2. If the Windows security box pops up, click 'unblock'
3. Go to your desktop and double click on the Zoiper icon
4. Open the settings page by clicking on the little spanner icon
5. Click 'Add new SIP account'
6. Enter Voipfone into the pop up box
7. Domain = sip.voipfone.net
8. Username = Your account number and extension with a * in between. eg 3xxxxxxx*2xx You can check your extensions here https://controlpanel.voipfone.co.uk/acc ... e=view-pbx
9. Password = XXXXXX (your 6 digit password for the extension you're setting up - You can find here https://controlpanel.voipfone.co.uk/acc ... e=view-pbx
10. Caller ID the name you wish people to see when you call them
11. Click 'Apply' then 'OK'
Your phone should now say registered - try calling 152

Setup for single users (ie not using our PBX service)
1. Download and run the software with all its default settings
2. If the Windows security box pops up, click 'unblock'
3. Go to your desktop and double click on the Zoiper icon
4. Open the settings page by clicking on the little spanner icon
5. Click 'Add new SIP account'
6. Enter Voipfone into the pop up box
7. Domain = sip.voipfone.net
8. Username = 3XXXXXXX (your 8 digit Voipfone account number beginning with 3)
9. Password = XXXXXX (your 6 digit password)
10. Caller ID the name you wish people to see when you call them
11. Click 'Apply' then 'OK'
Your phone should now say registered - try calling 152


Other Settings

'STUN server - Discover server' should be 'off'

The default codec used is GSM - you can change this to a higher quality one by clicking on the spanner again and under 'audio codec' change it to a-law.

The free phone has 6 lines, hold, transfer and address book. You can get other features by buying the Pro version.


Not registering or inbound calls not working? - Add the outbound Proxy

If you've set up the phone but it's not registering or you're having problems receiving calls / problems with auto please fill out the outbound proxy setting:

1. Click on the spanner icon
2. Tick 'show advanced options' at the bottom left
3. Click on the profile you've set up under 'SIP Accounts'
4. Tick 'Use outbound proxy' and fill out sip.voipfone.net into the outbound proxy box.
5. Click apply, then OK.



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Please Note: We are not able to offer telephone technical support with software telephones. Please email us should you have any queries regarding softphone set up.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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