Has the Siemens firmware update issue been resolved?

#1
On November 10 2009 you posted the the "VOIPFone Service Announcements" area a topic called:-

Siemens Firmware Upgrade, DON'T Update.

Has this issue been resolved? I've been having some problems with my Siemens S450IP phones. I'm getting audio delays (sometimes by seconds), distortion, and sometimes slow speech with big gaps between words which seem odd in a digital environment.

I'd like to re-flash my firmware to see if this cures it and wanted to know if it is safe to do so?

Thanks,

Mark.

Re: Has the Siemens firmware update issue been resolved?

#2
I've been informed Siemens pulled the faulty firmware from their servers to prevent it being rolled out. We've just been sent some beta firmware to see if it performs better than the last official version. I'd recommend leaving the firmware you currently have installed for the time being.

The type of issues you describe sound like poor connectivity, is the connecting being used by many other devices as well as your phone?
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Who is online

Users browsing this forum: No registered users and 0 guests

Copyright 2004 - 2017, iNet Telecoms® Ltd. All rights reserved.


cron