Advice needed

Hi all,

Over a year or so ago I moved from Vonage to Voipfone and ported my number across. For the third time Vonage have re-issued my current number to a poor unsuspecting new customer.

I have called Vonage again and it seems to go in one ear and out the other....

Is there anything I can do to stop this as I have had my current number a while now and I'm reluctant to change the number.


Re: Advice needed

Can you please email support with your number and we'll get onto Vonage directly for you.

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556


Re: Advice needed

Hi guys

Enzo from Vonage UK here, I hope you are both well.

Darlomrh - we are very sorry for the inconvenient. Could you please drop me an email to with your details and the 'infamous' telephone number - we'll make sure to blacklist that one :wink:

Apologies once again
Looking forward to hearing back from you soon

Enzo at Vonage UK

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