Re: Advice and opinions pls

#1
HELP!

Ive now installed this 6user PBX and the call quality is not the best echo's etc. Some calls are fine but Obviously my client is concerned so thinking of maybe a backup in too:

I was looking at AsteriskNOW is this a solution that will compliment the current setup of:
Snom 820's
3 DDI
1 Main Line
2 ADSL lines syncing at 7&6Meg down, and 600-1.2 up average set up over load balancing using a Draytek 3300V with QOS set for ports 5060-5065

I was even thinking maybe I need to seperate the VOIP from data completely.

TO be honest its the first time ive installed a VOIP phone system.... PLS HELP!

Re: Advice and opinions pls

#2
Load balanced routers can confuse phone registrations. It's generally better to separate voice and data

Echo should not occur and is usually a simple fix - generally just volume control.

Best to call us on Monday 020 7043 5555 or email support at voipfone co uk
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
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Re: Advice and opinions pls

#3
Whilst having a look around my server i noticed that with the ilo card enabled it was stopping a trace route.

Diable the card and tracert is as follows:

1 2 ms 7 ms 1 ms 10.20.21.1
2 * * * Request timed out.
3 18 ms * * 10.1.2.161
4 43 ms 16 ms 17 ms ae0-1234.rt2.the.uk.goscomb.net [195.66.224.226]

5 22 ms 22 ms 19 ms voipfone-182.gw.goscomb.net [77.75.111.182]
6 18 ms 16 ms 17 ms 195.189.172.46
7 17 ms 17 ms 17 ms 195.189.173.10

Trace complete.


Could this make a difference?

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