Hi All
If one of the 4 lines is engaged and a new call comes in to the same number the only action is a flashing light against the new line.
This leads to calls being missed.
Can we set up this phone to ring a different extension or group when the second line has a call?
Thanks
Pete

You can configure the phone to beep on call waiting or you could configure it to divert to another extension on busy.

Most customers have their numbers set to ring a group of phones so can easily have it answered via another phone.

If you email support we can easily see your current set up and give you advice on how to get everything set up as you require it.