Incoming Calls Dont Work

#1
Hello

I have a Snom 370 and it works great in my office, but when i go to my clients office who wants to use it i cant seem to call the phone i can out from there and it works but when i call in it just goes to answer machine but the phone is on and shows as connected?

He is on a D link router and it says the firewall is turned off. Is there any reason why it would do this and do i need to forward any ports for this to the phone?

any help would be good.

thank you
Dave

Re: Incoming Calls Dont Work

#2
Try adding the NAT proxy into the phone.

http://www.voipfoneuserforum.com/viewto ... f=9&t=2707
Regards,

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