Snom 300 - sip disabled

#1
Hi there,

I'm having a problem with a Snom 300 handset which I thought you might be able to help with.

It was running version 6 firmware when the problem started, and is now on 7.3.23. I'd installed a TAPI application on a nearby PC, to allow for calls to be made and answered from the PC, using the phone.

Since I removed the TAPI app, and reset the phone (and upgraded the firmware), the message 'Sip Disabled' has displayed on the phone.

I have tried reconfiguring the 'Identity' using the Voipfone wizard, and manually - but the message is the same.

When I try to re-register manually using the web interface - there appears to be no effort to register. (Log level 9 - see below):

[6]26/6/2009 14:31:15: unicode2snom: Code 00 03 not mapped
[6]26/6/2009 14:31:16: unicode2snom: Code 00 03 not mapped
[6]26/6/2009 14:31:17: unicode2snom: Code 00 03 not mapped
[6]26/6/2009 14:31:18: unicode2snom: Code 00 03 not mapped
[6]26/6/2009 14:31:19: unicode2snom: Code 00 03 not mapped
[6]26/6/2009 14:31:20: unicode2snom: Code 00 03 not mapped
[3]26/6/2009 14:31:20: Sending Keepalive...


The above repeats ..... And the unicode2snom message isn't logged on level 5 or under.

The system settings are as follows:
language!: English
redirect_number!: xxxxxxxxxxxx
redirect_busy_number!:
redirect_time_number!:
redirect_event!: none
redirect_time!:
redirect_time_on_code!:
redirect_time_off_code!:
redirect_always_on_code!:
redirect_always_off_code!:
redirect_busy_on_code!:
redirect_busy_off_code!:
dnd_on_code!:
dnd_off_code!:
phone_type!: snom300-SIP
codec_tos!: 160
mac&: 0004132F23C2
setting_server!:
subscribe_config!: off
pnp_config!: off
ip_adr!: xxx.xxx.xxx.xxx
netmask!: 255.255.255.0
update_server!:
dns_domain!: localdomain.local
dns_server1!: xxx.xxx.xxx.xxx
dns_server2!: 208.67.222.222
dhcp!: off
gateway!: xxx.xxx.xxx.xxx
phone_name!: itd-bsnom
utc_offset!: 0
ntp_server!: 213.2.4.65
lcserver1!:
ring_sound!: Ringer1
http_proxy!:
http_port!: 80
http_user!:
http_pass!:
http_scheme!: off
https_port!: 443
webserver_type!: http_https
webserver_cert!:
dst!: 3600 03.05.07 02:00:00 10.05.07 03:00:00
timezone!: GBR-0
contrast!: 24
sip_retry_t1!: 500
timer_support!: on
session_timer!: 3600
network_id_port!:
max_forwards!: 70
user_phone!: on
active_line!: 1
outgoing_identity!: 1
challenge_response!: off
refer_brackets!:
sip_proxy!:
register_http_contact!: off
cmc_feature!: off
filter_registrar!: off
xml_notify!: on
challenge_reboot!: off
challenge_checksync!: off
action_dnd_on_url!:
action_dnd_off_url!:
action_redirection_on_url!:
action_redirection_off_url!:
action_incoming_url!:
action_outgoing_url!:
action_setup_url!:
action_offhook_url!:
action_onhook_url!:
action_missed_url!:
action_connected_url!:
action_disconnected_url!:
aoc_amount_display!: off
aoc_pulse_currency!: $
aoc_cost_pulse!: 1
rtp_port_start!: 49152
rtp_port_end!: 65534
preselection_nr!:
auto_dial!: off
dtmf_payload_type!: 101
dnd_mode!: off
privacy_in!: off
privacy_out!: off
admin_mode_login!:
admin_mode_password!:
admin_mode_password_confirm!:
admin_mode!: on
tone_scheme!: GBR
vol_speaker!: 9
vol_ringer!: 10
vol_handset!: 15
vol_headset!: 10
vol_speaker_mic!: 5
vol_handset_mic!: 5
vol_headset_mic!: 5
log_level!: 9
auto_connect_type!: auto_connect_type_handsfree
auto_connect_indication!: on
logon_wizard!: on
guess_number!: on
guess_start_length!: 4
friends_ring_sound!: Ringer1
family_ring_sound!: Ringer1
colleagues_ring_sound!: Ringer1
vip_ring_sound!: Ringer1
alert_internal_ring_text!: alert-internal
alert_external_ring_text!: alert-external
alert_group_ring_text!: alert-group
alert_internal_ring_sound!: Ringer1
alert_external_ring_sound!: Ringer1
alert_group_ring_sound!: Ringer1
break_key!: false
publish_presence!: off
edit_alpha_mode!: 123
display_method!: display_name_number
call_waiting!: visual
cw_dialtone!: off
disable_speaker!: off
no_dnd!: off
mute!: off
dirty_host_ttl!:
headset_device!: headset_rj
update_policy!: settings_only
conf_hangup!: on
enum_suffix!: e164.arpa
mwi_notification!: beep
vlan!:
vlan_id!:
vlan_qos!:
block_url_dialing!: on
release_sound!: off
deny_all_feature!: off
transfer_on_hangup!: off
ethernet_replug!: nothing
mwi_dialtone!: stutter
support_idna!: off
custom_melody_url!:
ringer_headset_device!: speaker
dtmf_speaker_phone!: on
presence_timeout!: 15
require_prack!: on
offer_gruu!: on
offer_mpo!: off
firmware_status!:
firmware_interval!:
firmware!: http://provisioning.snom.com/download/f ... -SIP-f.bin
bootloader!:
update_filename!:
update_host_b!:
update_host_f&: 80.237.155.31:80
sip_port&: 2078
web_language!: English
call_completion!: off
callpickup_dialoginfo!: off
use_backlight!: on
reset_settings!:
date_us_format!: off
time_24_format!: on
call_join_xfer!: off
alert_info_playback!: on
ringing_time!: 120
silence_compression!: off
syslog_server!:
screen_saver_timeout!: 60
intercom_enabled!: on
with_flash!: off
snmp_trusted_addresses!:
snmp_port!: 161
multicast_listen!: off
multicast_address!:
multicast_port!:
short_form!: off
audio_device_indicator!: on
license_data!:
license_url!:
holding_reminder!: on
keytones!: off
ethernet_detect!: on
support_rtcp!: on
partial_lookup!: off
signaling_tos!: 160
eth_net!: auto
eth_pc!: auto
answer_after_policy!: idle
ldap_server!:
ldap_port!:
ldap_base!:
ldap_username!:
ldap_password!:
ldap_max_hits!: 50
keyboard_lock!: off
keyboard_lock_pw!:
tcp_listen!: off
peer_to_peer_cc!: on
auto_logoff_time!:
text_softkey!: off
ringer_animation!: off
speaker_dialer!: on
overlap_dialing!: off
redundant_fkeys!: on
web_logout_timer!:
cancel_on_hold!: off
ntp_refresh_timer!: 3600
reboot_after_nr!: 0
watch_arp_cache!: 0
calling_title!: lang_calling
connected_title!: lang_connected
ringing_title!: lang_ringing
enter_number_title!: lang_enter_number
held_by_title!: lang_held_by
disconnected_title!: lang_terminated_finished
flood_tracing!: on
message_led_other!: on
keyboard_lock_emergency!: 911 112 110 999 19222
cancel_missed!: on
cancel_desktop!: off
scroll_outgoing!: on
show_local_line!: off
show_xml_pickup!: off
pickup_indication!: off
firmware_version!: snom300-SIP 7to6
redirect_ringing!: on
auto_redial!: off
auto_redial_value!: 10
disable_blind_transfer!: off
disable_deflection!: off
action_log_on_url!:
action_log_off_url!:
show_call_status!: off
action_reg_failed!:
max_boot_delay!: 0
http_client_user!:
http_client_pass!:
mailbox_active!: off
idle_offhook!: off
reject_calls_with_603!: off
ldap_lookup_ringing!: on
enable_keyboard_lock!: on
vlan_port_tagging!: off
vlan_net_id!:
vlan_net_priority!:
vlan_pc_id!:
vlan_pc_priority!:
vlan_cpu_id!:
vlan_cpu_priority!:
pbx_buttons!: off
ip_adr_vlan!:
netmask_vlan!:
gateway_vlan!:
watchdog!: on
emergency_proxy!:
retry_after_failed_register!: 300
send_prack!: on
user_active1!: on
user_active2!: off
user_active3!: off
user_active4!: off
user_realname1!: <username*ext>
user_realname2!:
user_realname3!:
user_realname4!:
user_name1!: <username*ext>
user_name2!:
user_name3!:
user_name4!:
user_host1!: sip.voipfone.co.uk
user_host2!:
user_host3!:
user_host4!:
user_pname1!: <username*ext>
user_pname2!:
user_pname3!:
user_pname4!:
user_pass1!:
user_pass2!:
user_pass3!:
user_pass4!:
user_hash1!:
user_hash2!:
user_hash3!:
user_hash4!:
user_q1!: 1.0
user_q2!: 1.0
user_q3!: 1.0
user_q4!: 1.0
user_expiry1!: 600
user_expiry2!: 3600
user_expiry3!: 3600
user_expiry4!: 3600
user_mailbox1!:
user_mailbox2!:
user_mailbox3!:
user_mailbox4!:
user_srtp1!: on
user_srtp2!: on
user_srtp3!: on
user_srtp4!: on
user_symmetrical_rtp1!: off
user_symmetrical_rtp2!: off
user_symmetrical_rtp3!: off
user_symmetrical_rtp4!: off
user_ice1!: off
user_ice2!: off
user_ice3!: off
user_ice4!: off
user_moh1!:
user_moh2!:
user_moh3!:
user_moh4!:
user_stream1!:
user_stream2!:
user_stream3!:
user_stream4!:
user_idle_text1!:
user_idle_text2!:
user_idle_text3!:
user_idle_text4!:
user_alert_info1!:
user_alert_info2!:
user_alert_info3!:
user_alert_info4!:
user_pic1!:
user_pic2!:
user_pic3!:
user_pic4!:
user_auto_connect1!: off
user_auto_connect2!: off
user_auto_connect3!: off
user_auto_connect4!: off
user_xml_screen_url1!:
user_xml_screen_url2!:
user_xml_screen_url3!:
user_xml_screen_url4!:
user_descr_contact1!: off
user_descr_contact2!: on
user_descr_contact3!: on
user_descr_contact4!: on
cc_token1!:
cc_token2!:
cc_token3!:
cc_token4!:
user_uid1!: <urn:uuid:e7a1f71f-7e92-4a9a-90cc-d0c55f63f567>
user_uid2!:
user_uid3!:
user_uid4!:
user_sipusername_as_line1!: on
user_sipusername_as_line2!: on
user_sipusername_as_line3!: on
user_sipusername_as_line4!: on
user_proxy_require1!:
user_proxy_require2!:
user_proxy_require3!:
user_proxy_require4!:
user_shared_line1!: off
user_shared_line2!: off
user_shared_line3!: off
user_shared_line4!: off
user_send_local_name1!: off
user_send_local_name2!: off
user_send_local_name3!: off
user_send_local_name4!: off
user_dp_str1!:
user_dp_str2!:
user_dp_str3!:
user_dp_str4!:
user_dp_exp1!:
user_dp_exp2!:
user_dp_exp3!:
user_dp_exp4!:
user_ringer1!: Ringer1
user_ringer2!: Ringer1
user_ringer3!: Ringer1
user_ringer4!: Ringer1
user_custom1!:
user_custom2!:
user_custom3!:
user_custom4!:
user_outbound1!: nat.voipfone.co.uk:5065
user_outbound2!:
user_outbound3!:
user_outbound4!:
codec1_name1!: 0
codec1_name2!: 0
codec1_name3!: 0
codec1_name4!: 0
codec2_name1!: 8
codec2_name2!: 8
codec2_name3!: 8
codec2_name4!: 8
codec3_name1!: 9
codec3_name2!: 9
codec3_name3!: 9
codec3_name4!: 9
codec4_name1!: 2
codec4_name2!: 2
codec4_name3!: 2
codec4_name4!: 2
codec5_name1!: 3
codec5_name2!: 3
codec5_name3!: 3
codec5_name4!: 3
codec6_name1!: 18
codec6_name2!: 18
codec6_name3!: 18
codec6_name4!: 18
codec7_name1!: 4
codec7_name2!: 4
codec7_name3!: 4
codec7_name4!: 4
codec_size1!: 20
codec_size2!: 20
codec_size3!: 20
codec_size4!: 20
stun_server1!:
stun_server2!:
stun_server3!:
stun_server4!:
stun_binding_interval1!:
stun_binding_interval2!:
stun_binding_interval3!:
stun_binding_interval4!:
keepalive_interval1!:
keepalive_interval2!:
keepalive_interval3!:
keepalive_interval4!:
record_missed_calls1!: on
record_missed_calls2!: on
record_missed_calls3!: on
record_missed_calls4!: on
ring_after_delay1!:
ring_after_delay2!:
ring_after_delay3!:
ring_after_delay4!:
fkey0!: line
fkey1!: line
fkey2!: keyevent F_REDIAL
fkey3!: keyevent F_ADR_BOOK
fkey4!: keyevent F_TRANSFER
fkey5!: keyevent F_MUTE
fkey_context0!: active
fkey_context1!: active
fkey_context2!: active
fkey_context3!: active
fkey_context4!: active
fkey_context5!: active
speed0!:
speed1!:
speed2!:
speed3!:
speed4!:
speed5!:
speed6!:
speed7!:
speed8!:
speed9!:
speed10!:
speed11!:
speed12!:
speed13!:
speed14!:
speed15!:
speed16!:
speed17!:
speed18!:
speed19!:
speed20!:
speed21!:
speed22!:
speed23!:
speed24!:
speed25!:
speed26!:
speed27!:
speed28!:
speed29!:
speed30!:
speed31!:
speed32!:
auth_tmp_pass1!:
auth_tmp_pass2!:
auth_tmp_pass3!:
auth_tmp_pass4!:
auth_tmp_realm1!:
auth_tmp_realm2!:
auth_tmp_realm3!:
auth_tmp_realm4!:
user_dtmf_info1!: off
user_dtmf_info2!: off
user_dtmf_info3!: off
user_dtmf_info4!: off
user_dp1!:
user_dp2!:
user_dp3!:
user_dp4!:
user_event_list_subscription1!: off
user_event_list_subscription2!: off
user_event_list_subscription3!: off
user_event_list_subscription4!: off
user_event_list_uri1!:
user_event_list_uri2!:
user_event_list_uri3!:
user_event_list_uri4!:
user_presence_subscription1!: off
user_presence_subscription2!: off
user_presence_subscription3!: off
user_presence_subscription4!: off
user_presence_buddy_list_uri1!:
user_presence_buddy_list_uri2!:
user_presence_buddy_list_uri3!:
user_presence_buddy_list_uri4!:
user_full_sdp_answer1!: on
user_full_sdp_answer2!: on
user_full_sdp_answer3!: on
user_full_sdp_answer4!: on
user_server_type1!: default
user_server_type2!:
user_server_type3!:
user_server_type4!:
presence_state1!: Available
presence_state2!: Available
presence_state3!: Available
presence_state4!: Available
user_remove_all_bindings1!: off
user_remove_all_bindings2!: off
user_remove_all_bindings3!: off
user_remove_all_bindings4!: off
user_failover_identity1!: none
user_failover_identity2!: none
user_failover_identity3!: none
user_failover_identity4!: none
record_dialed_calls1!: on
record_dialed_calls2!: on
record_dialed_calls3!: on
record_dialed_calls4!: on
record_received_calls1!: on
record_received_calls2!: on
record_received_calls3!: on
record_received_calls4!: on
user_subscription_expiry1!: 3600
user_subscription_expiry2!: 3600
user_subscription_expiry3!: 3600
user_subscription_expiry4!: 3600



The only thing I can find says something about a license file - but I'm not sure if this applies. Does anyone have any ideas?

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