smon 370 phone

I have a smon 370 phone and for some reason when i pick up the handset to answer a call i cant hear the other person but if i press the speaker button for loud speaker it works fine?

Anyone else having the same problem/ i have just updated the fireware to the lastest 1.

Re: smon 370 phone

Could you please check which socket the handset is connected to under the phone?

The most common cause of the problem you describe is having the handset connected to the headset socket.

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