Re: voicemail 1571 from siemens C475 wont pick up button pushes

#3
That's correct:

Changing the default DTMF Mode
If you're having problems accessing voicemail or IVR menus, you will have to change the default DTMF Mode:

1. On the Siemens handset press: Menu, 5, 5, 6, [enter the default PIN 0000] - Press OK

2. Make a note of the IP you see on the screen, disregarding any starting zeros. For example -

If you see 192.168.001.002 - note down 192.168.1.2. If you see 010.000.000.002 - note down 10.0.0.2.

3. Visit the IP address you see in a web browser on your computer, Internet Explorer for example. It should look something like this in your address bar: http://192.168.1.2

4. You'll be prompted for your System PIN - Enter 0000 and click OK

5. Navigate through, Settings, Telephony, Advanced Settings.

5. Under 'DTMF over VoIP Connections' ensure ONLY RFC 2833 is ticked - Click Set.

6. You're done - Try calling 1571 and check the pressing of options is working for you.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Re: voicemail 1571 from siemens C475 wont pick up button pushes

#4
I am having the same problems on my C475IP

I noted the IP shown on my handset (192.168.000.013) but when I put this into the browser it's not bringing up any pages. Also if I try to go to http://www.gigaset-config.com/ I am getting the following error:

No device identified
Preconditions:

A standard Web browser is installed on the PC, e.g. Internet Explorer version 6.0 or higher, or Firefox version 1.0.4 or higher.
The phone and PC are connected with each other via a router.
The settings of an available Firewall allow the PC and phone to communicate with each other.

Re: voicemail 1571 from siemens C475 wont pick up button pushes

#5
Are you able to visit:

http://192.168.0.13 ?
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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