New feature not on list please?

#1
Not sure why this isn't on the list, unless either I've missed something or it's beyond the tech people for the moment.

Please can we have Call Divert to another landline or mobile either after a number of unanswered rings (specifiable) or immediately?

This is a really useful feature found on voiptalk and sipgate. I can't understand why it's not on voipfone when you have so many other useful features.

Oh, and one more: ability to record outgoing voicemail message by dialling in instead of uploading an MP3. Or have I missed that one too?

Thanks in hope.

Colin

Re: New feature not on list please?

#2
virtualphoneuser wrote:Not sure why this isn't on the list, unless either I've missed something or it's beyond the tech people for the moment.

Please can we have Call Divert to another landline or mobile either after a number of unanswered rings (specifiable) or immediately?
You missed it - it's number 1 on the list and also has the most votes :-) (Can be done with hardware now of course - ie if you have a snom phone).
Oh, and one more: ability to record outgoing voicemail message by dialling in instead of uploading an MP3. Or have I missed that one too?
that's been available for 5 years :-). Call 1571 and follow the instructions
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Re: New feature not on list please?

#3
Oops, so much for my eyesight. Thanks for being so polite in pointing out my errors.

I don't have a Snom phone, I use a Fritz!box router and then connect up my normal DECT phones. So a software method of diverting calls on busy or no reply would be great.

I used to have call divert when I used voiptalk but for some reason it became so complex and unreliable I often didn't get calls and the divert didn't work. Not ideal if you're running a home business. Which I why I moved to you. The lack of call divert is the only shortcoming I've discovered with voipfone.

If you are able to implement it, do please have a look at the control panels on sipgate and orbtalk - simple yet effective. (Wish I could say the same for myself!)

Regards
Colin

Re: New feature not on list please?

#5
here:

http://www.voipfoneuserforum.com/viewto ... =18&t=3399

I'm going to remove the old poll - I think it's confusing people
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Re: New feature not on list please?

#6
Yes I was looking at the wrong survey but I think we got our wires crossed anyway. The feature I was asking for was to be able to divert to another number, not voicemail, if calls are unanswered, after a number of rings. The top of the list item is for ring delay for voicemail isn't it?

I know we currently have call divert if busy. And we have call divert to voicemail. But if I'm away from the office I'd like to be able to have calls divert through to my mobile or someone else's phone.

Hope it might be possible to add this.
Regards
Colin

Re: New feature not on list please?

#8
We've been adding more servers and retiring old boxes, plus doing a lot of other core network stuff - we're still growing quickly. Everytime we put our product development hats on some more network stuff comes along and takes priority.

So, just at the moment, I don't know - but we'll get onto it very soon; fingers crossed.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Who is online

Users browsing this forum: No registered users and 0 guests

Copyright 2004 - 2017, iNet Telecoms® Ltd. All rights reserved.


cron