Outlook Add-in for Snom users

#1
This Outlook add-in for Snom users lets you call people directly from your contacts list in Microsoft Outlook.

http://www.voipfone.co.uk/Snom_Outlook_Setup.exe

To use it:

1.Close outlook
2 Downolad and run the file
3 Open outlook and see the new tab 'Snom Phone'
4 Click on Contacts (bottom left hand of table)
5 Hi-light the contact you want to call
6 Click on Snom Phone and then Call contact

Thanks to David for the tip.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#3
Wardy wrote:Could you tell me whether this SNOM Outlook Add-In would be a better option for Snom users than the VOIPFone TAPI Dialer ?
I'm still wondering which to use. I've tried both.

The Snom one asked me for a Port Number on Setup and I wasn't sure what port I needed to give it and guessed "80". It didn't seem very stable and crashed a few times.

The VOIPFone one was stable, but only seemed to work when the handset was on the hook. This meant my handset rang each time I made a call (which was annoying people at adjacent workstations. I'm not sure if the Snom dialler was the same as I'd already uninstalled it due to crashing.

With either, Is there any way to "set" a default number to diall? The dialler seems to default to the "Business Phone" number, but many of my customers prefer to be called on their mobile.

Thanks,

Mark.

Re: Outlook Add-in for Snom users

#4
Has there been any development on this since 2006? The two options listed above would appear to be unsuitable as they don't provide the ability to select between multiple numbers stored for a contact. I'm not keen on the Voipfone TAPI driver as it rings the phone every time you place a call.

I've been using the free version of http://www.contactpad.com/ and if it were reliable it would be very good and has the added bonus of poping the name of incoming callers where the number is found in Outlook. Downside is that it seems to rebuild its database every time it starts so is not usable for some minutes and crashes a lot.

The requirement is to be able to integrate with Contact folders in Outlook 2010/2013 (including public folders) and to dial mobile or office number - pop up of incoming caller name would be very useful. Preferably free or less than £15 per user. Any suggestions please? We have ASP.Net C# programming skills so partial DIY solutions can be considered!
Thanks
John

Re: Outlook Add-in for Snom users

#5
John Heaser wrote:Has there been any development on this since 2006?
There has. The latest versions can be found here http://www.voipfone.co.uk/TAPI.php
John Heaser wrote:I'm not keen on the Voipfone TAPI driver as it rings the phone every time you place a call.
It will ring all phones in the group if it's been set up incorrectly, if you set it up via the details of an extension rather than the main account details then it will ring only one extension.
John Heaser wrote:The requirement is to be able to integrate with Contact folders in Outlook 2010/2013 (including public folders) and to dial mobile or office number - pop up of incoming caller name would be very useful.
You could give our outlook / snom screenpop a go:

http://www.voipfone.co.uk/support_how_t ... eenpop.php
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Who is online

Users browsing this forum: No registered users and 4 guests

Copyright 2004 - 2017, iNet Telecoms® Ltd. All rights reserved.


cron