PAP2T restarted after 3 weeks

#1
Hi there. Had to switch off my PAP2T for a couple of weeks and now no dialtone or light for line 1. Worked fine before. Checked settings and reran the wizard. Tried changing user ID and password to the correct virtual PABX one but no luck. For some reason the date on the info panel shows year as 2003! Would this make a difference?

Re: PAP2T restarted after 3 weeks

#2
Since changing the username / password have you powered off the PAP2 for a moment then powered it back on?

A quick reboot usually gets them working.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
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Re: PAP2T restarted after 3 weeks

#4
It should certainly remember the details yes.

Please email support at voipfone.co.uk from the email address on your account so we can run a trace to see what's going on.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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