X-Lite MWI not working

I am trying to get the message waiting indicator to work in X-Lite Version 3 release 1011b build 39984 on Mac OS X 10.5.2.

I have made sure that in X-Lite sip account settings under the voicemail tab the check for voice mail is ticked. I then shut down the X-Lite call my number and leave a message but when I restart X-Lite there is no message waiting indicator displayed even though on the Voipfone website there is one displayed under the account voice mail section.

I have looked through both this forum and the Counterpath ones but cant find anything to solve the problem. I thought I would post here and see if anyone could help me out before contacting support for their advice.

Thanks in advance,

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