New Gigaset S450 key feature question

#1
I have seen various similar questions to mine but not really seen a definitive answer so I was wondering if someone can help please as I think perhaps I the phone does not provide fr my key requirements:

1. Can the phone do 3 way calling for
a) 3 voiphone extensions?
b) 1 voiphone extension and one external call via VOIP?

2. Attended call transfers?

3. Switch between 2 incoming VOIP calls?

Many thanks
Mark

#2
You can do three way conferences yes.

You can either call someone, put them on hold, call someone else and hit conference - or answer a call waiting call while on a call and then conference them.

It can do attended transfers too.

You can switch between two incoming calls.

---

I'd recommended you go for a Snom IP phone if you are planning on handling lots of calls though
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#3
Many thanks for the reply, and for the record we have already purchased the phone and I have it setup and connected.

However if I may possibly ask for further help as I could not get the features I mentioned in my original post to work....

I asked a colleague to call in to my VOIP phone and then I hit 'ext call' button and then dialed another colleague's extension (eg 201). The original caller was put on hold and the second call was answered. Using the 'conf' button did not join the three way call together. I could also find no instruction on how to announce a call transfer in the manual.

Could you please tell me how to do these two functions.

Many thanks
Mark

Who is online

Users browsing this forum: No registered users and 4 guests

Copyright 2004 - 2017, iNet Telecoms® Ltd. All rights reserved.


cron