Can you please help? We used Funkwerk phones where I worked so I bought one for Voipfone, good price / features etc.
I can get my Voipfone account working fine with the SJphone soft-phone but the Funkwek will not register.
The odd thing is that I can call 152 and 155 test numbers which work fine.
When I try to phone another number I get an unavailable or busy response. When I phone in I get diverted to voicemail.
The phone has "No Service" showing all the time.
It has the latest firmware loaded but there seems to be very little info from Funkwerk and no easy support number.
I have tried the outbound NAT proxy URI which seemed to help get the SJphone working but still no go with the Funkwerk.
There are boxes for DNS1 and DNS2 which auto-fill. When I ping these I get a 100% result but I don't know if these are right or not.
I have used the default DHCP setting as recommended in the very meagre instructions that came with the phone. I tried Staic IP but this was no better.
I am using a BT Voyager 2500V wireless router which handles everything else extremely well and has the latest firmware loaded. The phone has a hard ethernet connection to the router.
My service provider is Freedom2Surf and I have 7.4Mb Down / 480Kb Up. The service has always been very reliable.
The phone is for a home office and the need for it is becoming urgent. I'm sure I am close to a solution but I have run out of combinations of URI's and tick boxes.
- Information & Feedback
- - Voipfone Status Page
- - News & Product Announcements
- - Feedback & Bug Reports
- Help and Support
- - Voipfone General Information and FAQs
- - Hardware Support
- - - Phone Setup Guides
- - - - Snom Phones
- - - - Siemens Phones
- - - - Linksys Phones
- - - Adaptor Setup Guides
- - - Network Setup Guides
- - Softphone Support
- - - Softphone Setup Guides
- - - Download Zoiper Softphone
- - Voipfone Virtual PBX Support
- - Routers, Firewalls & NAT
- - Broadband Support
- - - Getting Started, Router Config
- - - Voipfone Broadband FAQ
- - Asterisk and other hardware PBX Support
- - CRM (Customer Relationship Management) Integration
- - Voipfone Address Book Dialler (TAPI Plugin)
- - Browser Dialler Plugins
- Voipfone Community
- - Voipfone General Discussion Forum
- - Suggestion for New Voipfone Products, Services and Features
- - - Vote for the Voipfone features you want us to develop
- - Voipfone Trading Post
- - Virtual Assistants Forum
- - Transcription Services
Who is online
Users browsing this forum: No registered users and 1 guest