x-lite 3 setup and extensions

#1
Hi there,

I've been searching for the last few dayas but not found what i ma looking for on here.

Ok so i haev x-lite 3 on my machine, i setup the account with the acocunt number and password. works fine.

i then tried setting it up with my extension and password. registers but never rings!

Me and my business partner have our machines in two seperate locations and we each have our own extensions. we are both using x-lite 3 but both have trouble. He has his x-lite setup using the maina ccount number and no extension. That rings fine.

When testing with the IVR and selecting call group 2 (should ring only my extension) it rings 4 times and then cuts off.

I really need this fixed as this is too be our sales lines and we can't go live until they work.

Thanks in advance

Harry

#2
Please email support from your registered email address and we'll have a look at what's happening for you.
Regards,

Voipfone Customer Services

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