Thanks

#3
Thanks very much, everthing is now working fine with X-lite and my VOIPvoice phone. One "bug" or maybe its just me, is that to dial on the VOIPvoice phone, you have to type in the number on the handset, then press the "hang up" button. pressing the "call" button brings up the calls and contacts page from the side. it just seems odd pressing the "hang up button" to dial.

who do i need to contact to address this problem? Thanks

#4
I'd contact the softphone vendor's support team in the first instance.

You should also be able to dial by just dialing the number and waiting - most of the softphones will have a timeout that means they assume the number's been completed after a few seconds of inactivity.

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