Hold Music

#1
I have just set a client up on Voipfone.

They absolutely hate the hold music - and want to know if there is a way that it can be turned off! They have said if it can't they will have to move providers!

I await your response voipfone!

Paul

#2
All we can say at the moment is that we intend to update and edit the MOH in the next few weeks so that it can't upset anyone.

Longer term we will provide the facility to host your own music choice.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#4
It can't be done without additional coding time which we might as well use to build the new features for it - so no, I'm afraid.

We'll all have to suffer it for a while. (It's really not THAT bad!)
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Learning to enjoy life

#5
I have learned to love the music.

It is unqeustionably weird and varied, but so is life. It is an eccentric friend, learn to love it for its quirkiness or perhaps hermetically seal yourself into a bug-free, joke-free, risk-free box; or move to Singapore, which amounts to the same thing.

I can't imagine anyone being 'offended' by it, and it is so much better than Richard Clayderman plays Andrew Lloyd Weber's variations on Four Seasons or other such really offensive stuff.

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