#2
Yes, CLI is available on VoIP

Yes, you can have 2 calls on the go at the same time.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#3
Would you know if it is possible to transfer a call answered on one of the S450's handsets to another Voipfone extension which is not another handset on the same base station?

Thanks,

Mark.

#5
The Siemens S450 IP DECT consists of a base and a number of S45 handsets. According to some internet providers the S45 handset is the same as provided in the simpler S455 DECT system which does not have VOIP.

At present Currys are selling a twin S455 system (2x S45 handsets and base) for £54.99 Can I buy this product - chuck the base - and use these S45s with the S450IP base at a noticeable cost saving in a multi handset system?

Brian

#7
Despite my earlier post I have stuck to Voipfone and bought 3 DECT handsets. I had rather expected them to be a better bet than the Sipura 3102 which I have been using up to now.

On VOIP the Dect phones have no dial tone - so are more like a mobile phone than a fixed line phone.

I am allowed to prefix my local area code for local numbers. The Siemens software treats all numbers - apart from 0 as a local number so I have lost access to 1471, 1571 and 121 for Voipfone technical support. I must say that I never thought I would love the Supura dialling plans - but I am now older and wiser.

Can dialling tone - and other service tones be customized ?
Can I still retain local area code prefix for numbers starting with 2 through 9 ?

Brian

call transfer on S450

#8
voipfone wrote:Yes that's a straight forward call transfer (free of course).
I have a number of these handsets, at 2 different sites. While an internal call transfer works fine, I have yet to find a way to forward the calls as suggested here.

I can make a call while I place someone on hold and I can conference, but I am not able to transfer to another voipfone extention.

Could someone please explain how this can be done on the S450.

Many thanks,
Michael Larsson

#9
You can do a blind transfer by dialing ## followed by the number you wish to transfer too.

The phone will support 'proper' SIP tranfer in a month or so (new firmware release on its way)
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#10
The Currys cut price deal was on for just a few days over Whitsun. After that the price shot up from £ 55 to £ 99.

I have used the phone system for over a week and the voice call quality is very good. Call set up time is faster without the inclusion of an ATA between phone and network.

One minor criticism is that each handset needs to be set to the correct time individually. If the handset clock is wrong then the timings of the call records - as shown on the handset - are also wrong. Perhaps Siemens could fix this so that timing is taken off the network - as implemented in the Sipura ATA.

Brian

#11
Customer Services wrote:You can do a blind transfer by dialing ## followed by the number you wish to transfer too.

The phone will support 'proper' SIP tranfer in a month or so (new firmware release on its way)
This isn't working for me. I dial the number to transfer to, in my case "202" (but I've also tried to Ext202's phone number), then I press the green "send"? Is that right?

Also, is there any way to get voicemail on the PSTN line?

Thanks,

Mark.

#12
You first dial ##. then at the announcement dial the number you wish to transfer to.

To call a number on your fixed line, dial the number, then hold the call button in for a few seconds.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Siemens instructions

#13
Are there Voip instructions for the Siemens anywhere - they're not in the box, and I can't find them anywhere here.

At the moment I just need the very basics...
- putting someone on hold, and taking them off again
- transfering the call to another extension, blind or otherwise

The call quality, in the meantime, seems excellent

#14
Full Guide here:

http://shc-download.siemens.com/reposit ... al_NET.pdf
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#15
Sorry to sound stupid, but I still don't see how I can get the phone to transfer beyond the dect handsets. ## gets me nowhere quickly, just beeps in the other callers ears.

I also have a problem wit Voipfone inbound calls to this device. If the call is disconnected before the inbound call is answered, the handset(s) keep ringing indefinitely until someone picks one up. This doesn't happen with PSTN calls nor does it happen with Voipfone into a SJLabs softphone. Any sugestions whats causing this?

Thanks,

Craig.

#16
Think I may have fixed the excessive campanology going on here. I removed the NAT proxy and replaced with a stun server - now the phones all shutup when the caller hangs up (or when the answering service cuts in)

Would still like to forward - is it something to do with the hook-flash settings in the web config pages?

#17
arcascomp wrote:Sorry to sound stupid, but I still don't see how I can get the phone to transfer beyond the dect handsets. ## gets me nowhere quickly, just beeps in the other callers ears.
Same for me
I also have a problem wit Voipfone inbound calls to this device. If the call is disconnected before the inbound call is answered, the handset(s) keep ringing indefinitely until someone picks one up. This doesn't happen with PSTN calls nor does it happen with Voipfone into a SJLabs softphone. Any sugestions whats causing this?
I'm not experiencing this however, we daily make calls from VOIPFone into the S450IP and haven't had this continous ring.

We are on
Firmware version:- 020610000000 / 041.00
EEPROM version:- 93

Mark.

#18
Blind transfers:

Okay, tried this again after carefully reading the instruction manual line by line.

It says to tap ## quickly to put the caller on hold and then enter the number to transfer to at the request. Called my Gigaset with my mobile, answered and talked to myself for a while! Then quickly double tapped the # key to initiate a blind transfer.

On my mobile I am politely told that the number you have dialed is not in service and I get disconnected at the Siemens S450IP end.

Blind it certainly is, transfer, no way!!

Surely there's a way to achieve this easily - PLEASE!!

#19
Currys have reintroduced their cheap deal on S45 handsets. Their web site advertises the S455 answerphone base station plus 2 handsets for £49.99.

The Bad News is that Currys web shop is out of stock for probably another week. The Good News is that my local Currys were more than happy to match the web price of 49.99 even though their own sale price is £99 when I showed them the print out off the web.

Brian

call transfer on s450ip

#21
Hi.

I had problems with this. we have 4 phones and all had this issue.

We have got it working fine, by using the on-hook setting. This involves ticking the left column for all the boxes in this section.

When you wish to transfer a call, simply end the calls by pressing red and your 1st and 2nd call will merge together.

We could not get the call transfer sub menu to work on any of our phones properly and had less than 30% sucess rate.

Give it a try and see how you get on.

Mike.
30128440*205
Michael Larsson

#22
To anyone who like me wasn't sure if you could use S455 handsets with an S450IP base station:

yes, but there do seem to be some funny effects:

1) you have to register them manually with the base station (instructions in the manual)

2) i don't seem to be able to change the display buttons on the handsets which means you can only set the default outgoing line rather than choose ip or fixed through the buttons.

Otherwise they work fine!

currys are selling off s455 duo phones for £60ish which is much cheaper than buying 2 s45 handsets.

p.s all because i dropped my handset in a bowl of soup.

line selection on S450ip

#23
Hi mdearman.

How are you selecting the line.

We have 6 S450ip's now and many have 5-6 lines (accounts) configured.

We simply end the number we are dialing with a # and the line.

For example, 01616608240#1 to ring from line 1.
01616608240#0 to use fixed line.

Surely this is a feature of the base and not the handset.

I would be interested if you could tell me if your display shows the line calling, ie; the bottom line which usually says "for Fixed Line" etc...

Mike Larsson.
30128440*205
Michael Larsson

#24
hi mike,

you're right, #0 does dial using the fixed line, problem solved.

Also it does indeed still say "for fixed line" / "for ip" on incoming calls.

thanks,

Mike Dearman

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