Snom not clearing MWI

Recently, I've noticed that my Snom 320 (firmware 6.5.2) isn't clearing the Message Waiting Indication status.

I call 1571, I listen to and delete the messages, but the "Message" light and "VMail" menu indicator stay on. I can then call 1571 again and it confirms that I have no new messages, but the MWI is showing that there are messages.

If I reboot the phone, then it shows the correct status.

we currently only recommend and support 6.2.3 at the moment due to various bugs in newer firmwares

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556


Who is online

Users browsing this forum: No registered users and 2 guests

Copyright 2004 - 2017, iNet Telecoms® Ltd. All rights reserved.