SNOM 300 and BST Update...

#1
Hi,

I run my own NTP server home, simply because it make life easier to have all the devices getting the time from the same source.

I got this SNOM 300, preconsigured from voipfone, and I try to get the time updated to the new updated BST. I initialy configure the SNOM300 to get the tome from my own NTP server, and never looked back since.... Except that after a reboot, the stp server is reset to the default
utc_offset!: 0
ntp_server!: 195.189.173.11
It seems the setting I change in the webpage are not `saved`. Arghhhhh! And it also seems I cannot change the drop-down for time zone....

Digging a but further, I think the SNOM300 is automatically pre-configured from the following server:
Not sure what I should do next....

Thanks for any help.

JM

#2
Please reboot your phone - it should now load the correct time.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#3
Cool,

That one bit sorted.

Still cannot get the snom to get the time from my own ntp server. it always go back to its original value after a reboot...

Clues?

Thx

#4
if your phone is provisioned by us then it will default back to our setting but this can be switched off on request
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#6
you will need to email support with details and also the mac address of your phone
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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