I'm new to Voipfone and have installed my PAP2 adapter. It seems to be working ok but I am not seeing CLI when a call comes in. I cannot find any topics in this forum which show how to configure the PAP2 for incoming CLI display. Has anyone else had a similar problem?

Note that I have now sorted out how to get CLI to display. Within Regional settings tab within the Linksys PAP2 configuration advanced view page (the web interface for configuring your PAP2 adapter) there is a setting for Caller ID Method which needs to be set to ETSI FSK With PR(UK)

I have a slightly different issue.

It looks like on occasion the caller display is cut off so only half the number is shown.

For example

When there is an incoming call the number shown on the phone screen switches between the shortened 8 digit number to the full telephone number

My PAP2T has the been updated to the latest firmware 5.1.1 and still no joy.

My phone is DECT cordless (BT Synergy 3505).

Any ideas?

update:

I have tried a different phone and it looks like that the inbound caller id is being sent to the phone in this format 07940111 07940111111 so is this a PAP2T issue or a Voipfone issue?


Thanks

If you head into the web interface for your PAP2 and click: admin login > switch to advanced view > regional and head down to the miscellaneous section.

What is the Caller ID method currently set to?

Please try it on ETSI FSK With PR (UK) or Bellcore (N,Amer, China)

Hi,

Thanks for the reply I have tried both and still the same issue. I have set it back to ETSI FSK With PR (UK) as I'm in th UK.

I thought the above setting were for outgoing calls only?

No, the settings are for how your inbound caller ID comes through to your connected phone.

Please send a PM to 'customer services' via this forum with your account number and the last three digits of your account password and link to this post. I'll take a look at your account and see how things are set at our side too

any one know how this was resolved as i appear to have the same problem.