It's not a bug actually - it's a deliberate feature.

If we detect silence on a line we end the 'call' after a timeout. This prevents dead calls continuing - and being billed for - indefinately.

Muting a call mimics a dead call so it gets cut too. We will be trying to find a work-around for this but as it's not a priority and, apparently it ain't easy to do, it may take a while.

Meanwhile, hitting the mute button twice every couple of minutes solves it for you.

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