Draytek 2900 and NTL

#1
Hi,

I have a draytek 2900 configured to work with our NTL lines, the voice cuts out often. I also have a Draytek 2600V with Tiscali which works perfectly, anyone have any ideas to help???

Cheers

Gobby
Jigsaw Web Solutions
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#2
No answers, but some questions:

- Can you describe the voice cut-out problem in more detail? For example, how long are the drop-outs? Is it just silence, or does the voice also go "all daleky"? Is the problem heard at both ends of the connection?

- What bandwidth (upstream and downstream) is your NTL connections supposed to provide? Have you checked the actual bandwidth with a bandwidth checker tool?

- Get hold of WinMTR (google for it) and post the output here.

#4
davidgu wrote:No answers, but some questions:

- Can you describe the voice cut-out problem in more detail? For example, how long are the drop-outs? Is it just silence, or does the voice also go "all daleky"? Is the problem heard at both ends of the connection?

It goes Daleky, like stuttered at times but most the time cuts off after about 60 seconds.

- What bandwidth (upstream and downstream) is your NTL connections supposed to provide? Have you checked the actual bandwidth with a bandwidth checker tool?

10Meg Down, 1 Meg up I believe

- Get hold of WinMTR (google for it) and post the output here.
Jigsaw Web Solutions
Broadband - Web Hosting - Remote Support

#6
WinMTR Output:

|------------------------------------------------------------------------------------------|

| WinMTR statistics |

| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |

|------------------------------------------------|------|------|------|------|------|------|

| NTL.NTL - 0 | 206 | 206 | 0 | 1 | 110 | 0 |

| 10.101.140.1 - 0 | 206 | 206 | 0 | 10 | 110 | 10 |

| bagu-t2cam1-b-v124.inet.ntl.com - 0 | 206 | 206 | 0 | 14 | 431 | 20 |

| bagu-t2core-b-ge-wan63.inet.ntl.com - 0 | 206 | 206 | 0 | 23 | 361 | 20 |

| lee-bb-b-so-700-0.inet.ntl.com - 0 | 206 | 206 | 10 | 14 | 271 | 10 |

| ren-bb-a-so-000-0.inet.ntl.com - 0 | 206 | 206 | 10 | 19 | 191 | 20 |

| bre-bb-b-so-110-0.inet.ntl.com - 0 | 206 | 206 | 20 | 29 | 100 | 31 |

| telc-ic-1-so-700-0.inet.ntl.com - 0 | 205 | 205 | 20 | 28 | 50 | 40 |

| ldn-b2-link.telia.net - 0 | 205 | 205 | 20 | 27 | 60 | 30 |

| ldn-tch-i1-link.telia.net - 0 | 205 | 205 | 20 | 38 | 220 | 30 |

| 113069-ldn-tch-i1.c.telia.net - 1 | 205 | 204 | 20 | 33 | 221 | 21 |

| voipfone-gw.sov.datahop.it - 0 | 205 | 205 | 20 | 26 | 270 | 30 |

| 195.189.173.10 - 0 | 205 | 205 | 20 | 24 | 190 | 40 |

|________________________________________________|______|______|______|______|______|______|
Jigsaw Web Solutions
Broadband - Web Hosting - Remote Support

#7
MAde some changes yesterday, one was trying via Sipura 3000, voip works perfectly, was the Draytek causing the problems, shame because its a really good router.

Thanks for any help, time to bin the trusty Drayteks!!!!
Jigsaw Web Solutions
Broadband - Web Hosting - Remote Support

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