#2
If it's an 056 number this is the answer:

The 056 number range is new and, although this number range has been included in the industry's E164 database, some Telco's have been very slow to actually add these new numbers to their systems.

There are some issues with NTL and Telewest who are currently refusing to add 056 to their number range although some exchanges do route normally.

ITSPA is trying to get Ofcom to intercede on this but it is a slow process and may need customer pressure to achieve it; please contact them and ask for your number to be enabled.

BT routes are fine.

Hopefully the old Telecommunications Industries will catch up soon.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
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London
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Registered number: 05168033
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Telephone: 020 7043 5555
Fax: 020 7043 5556

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#3
The 056 "new number" answer has been used for about 1 year now has it not?

Whilst I realise you have no control over third party networks, they are a big player.

BT's 21CN rollout will be complete before the 056x numbers are fully routed.

What can we do to speed up the situation?

#4
Couldn't agree more.

So far Ofcom have proved useless and won't intervene and Telewest and NTL are still refusing despite ITSPA pressure.

All users can do is complain to Ofcom and Telewest and hope that mounting custmer pressure will change their minds.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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