Hi All,
I am having problems with my Linksys WRTP54G, when on a call everything is fine for about 2mins but then the audio from the linksys to the caller is lost, I can hear the other person fine.
I only have one PC attached to the router and this is idle, my internet connection is 10Mbit with NTL cable.
Does anybody have any tips?
#2
have you tried using our nat outbound proxy nat.voipfone.co.uk:5065 as your audio problem almost definitely sounds like a nat issue
Regards,
Voipfone Customer Services
iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom
Registered number: 05168033
Vat Registration Number 858850966
Telephone: 020 7043 5555
Fax: 020 7043 5556
Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone
Voipfone Customer Services
iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom
Registered number: 05168033
Vat Registration Number 858850966
Telephone: 020 7043 5555
Fax: 020 7043 5556
Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone
#3
I have tried using the outbound proxy, but it still drops outbound audio after about 3mins.
Here is link to a screen shot of my settings. http://www.themobilepcdoctor.com/linksys.pdf
Can anyone see anything that I can tweek?

Here is link to a screen shot of my settings. http://www.themobilepcdoctor.com/linksys.pdf
Can anyone see anything that I can tweek?
#4
You could try setting nat keep alive to yes and use auth id should also be set to yes and default codec should be g711a please let us know if this helps
Regards,
Voipfone Customer Services
iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom
Registered number: 05168033
Vat Registration Number 858850966
Telephone: 020 7043 5555
Fax: 020 7043 5556
Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone
Voipfone Customer Services
iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom
Registered number: 05168033
Vat Registration Number 858850966
Telephone: 020 7043 5555
Fax: 020 7043 5556
Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone
#6
Fixed! It seems that there is a problem with the router when the wireless AP is activated.
I noticed that at the point when the audio failed the wireless light on the router flashed once, even though no one was connected to the AP.
So I then disabled the wireless AP and re-tested I had no problems!
Further testing found that the wireless could be enabled only if the PSK encryption was disabled. I guess that the extra CPU overhead of the PSK encryption was to much.
This is not the solution I wanted but at least its a work around until Linksys fix this bug.
I noticed that at the point when the audio failed the wireless light on the router flashed once, even though no one was connected to the AP.
So I then disabled the wireless AP and re-tested I had no problems!
Further testing found that the wireless could be enabled only if the PSK encryption was disabled. I guess that the extra CPU overhead of the PSK encryption was to much.
This is not the solution I wanted but at least its a work around until Linksys fix this bug.
