New Feature Call Groups

Today we released Call Groups & a new service for the Voipfone Virtual Switchboard.

The group feature allows you to combine some of your extensions so that they ring together when called. This is useful if your business is organised into departments with more than one person in each department or if some of your people wish to work from home as well as the office (no need to set diverts or call different numbers.)

They can be used with our Interactive Voice Response (IVR) system which is to be released shortly (ie 'press 1 for Sales, 2 for Support etc) or it can be used on its own to direct calls from several incoming numbers to groups of extensions; an 0800 number directed to several phones in the Sales department or an 0870 number to several support engineers for example.

Call Groups cost just 99p per month each (ex VAT) and you get them from the Package Builder in the usual way.

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556


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