Billion 7402VGP

#1
Are any users using the billion 7402VGP with the voipfone service we would be interested in any feedback we have been made aware of some dtmf issues with this router and would be interested in users experiences as from what billion have told us it could be a while before the issues are resolved
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#2
One of my clients was using a Billion 7402VGP (supplied by Freedom2Surf) but we changed it to a more standard Netgear ADSL router after some instability on the ADSL side.

I didn't get reports of problems with DTMF but they stopped using it with analogue phones soon after it was installed.

Edmund

#3
Apparently the 7402VGP only supports inband dtmf and although this works its very unreliable billion say they plan to introduce rfc2833 and sip info in future software releases but they are unable to say when this will be.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#4
I use one, the ringing tone on the old network used to be distorted but the new sip.voipfone.co.uk seems to have that fixed.

My dad has not complained about IVR working so not sure why you would think it doesn't reliably work..

Now if it wouldn't keep losing registration...

#5
In most case DTMF will work fine but will be unreliable if your Internet connection is messing around
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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