Snom190 - Conference Call - not recognising #

#1
last year (10 nov 05) voipfone changed the useage of #, from activating call transfer to ... just being a #

I use it every day for dialling into conference calls. e.g. type in participant code then #

In the last couple of weeks this seems to have stopped working - pressing # no longer does anything.... it is not being recognised.

The conference calll service I am using is http://www.btconferencing.com/ (this is determined by my client)

my snom190 uses firmware snom190-SIP 3.60x

any ideas?

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