Message Waiting Indicator (MWI)

#1
If you have a device that supports it, you can tell that you have a message waiting from your phone or
adapter. This will either be a flashing light (telephones) or stuttered dial tone (adapters and telephones) or
sometimes an annoying occasional ring (adapters) & see below.

Check your manual to see how to switch this function off and on and how to receive the message.

You may need to have the latest firmware installed & please check the manufacturer's web site.

(Some adapters do a regular, partial ring when they have a message waiting. To turn this off you may need
to consult your manual. For Sipura's, you will find it under 'User 1, 'Ring Settings'. Change any number in
the 'VMWI ring splash length' box to 0.)
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

constantly on

#2
I have a Sipura SPA941 registered with an extension at Voipfone.
The message waiting light and icon are on all of the time, regardless of whether Voipfone have any messages for me.

What is wrong ?

#5
Hi,

I've a Cisco 7940, MWI was working fine, but I now see nothing (no light) if I leave a test message for myself.

My mobile receives a txt message telling me I've a new message with no problem via the Voiphone service

Henry

#8
Hi,

I'm having a similar problem this morning - the MWI is on, even though I don't have any new messages (Linksys SPA941). It's been doing the opposite for the last few weeks - it was never on, even when I had a message.

#9
Friday (am) 25 May,

Just got up and my phone (Cisco 7940) message light is on!

Picked up my two test messages from about a week ago, message light went out.

Left another test message, light back on,

Thanks guys, working fine for me :D

#10
Yes, so is mine - looks like the night shift decided to clear their in-tray :-)
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#11
yes bizzarely, so did i.

on my phone i have one line which is for a single extension, and another which is part of a call group.

the MWI works ok for the single / DDI, but not for the call group line. I have the voicemail box configured as 1571 and 1572 respectively. both configs look identical however, so i don't understand why this isnt working

can someone look in to this.

#12
voipfone wrote:Yes, so is mine - looks like the night shift decided to clear their in-tray :-)
Well, I wish they'd hurry up and get to me! It's still happening here! I can't delete my old messages either, either via the phone or my account - any idea why that's happening?

Edit: Okay, never mind, first incoming call of the morning, and it's cleared! Still can't delete my old messages though!

MWI on Linksys PAP2T

#16
Hi

I've just received my new Linksys PAP2T. Very impressed with it working out of the box!

Does the Message Waiting Indicator work with Voipfone? The manual says, "It [the green phone LED] flashes quickly when the phone is in use and slowly when you have a message waiting."

I've upgraded the firmware to 5.1.3-LS.

Any help and advice appreciated.

cheers

Peter

#17
Yes, you will hear a dial tone change, and may see a message indicator on the phone you have attached.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#20
I have a Snom 300 and just yesterday the Message waiting light has stayed on even though I have cleared the message - any ideas on how to get it to go off?

#23
And - by the way...

The Snom phones message light stays illuminated (static) when you have one or missed calls. Once you've viewed the calls or if you press the 'cross key' it will clear the light.

The light will flash when you have a message waiting for you.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#24
Yesterday I had a message and cleared it. The light was flashing and once the message was cleared it stayed on. I rebooted the phone, have pushed the X but it is still on. Help...

#25
mord wrote:Yesterday I had a message and cleared it. The light was flashing and once the message was cleared it stayed on. I rebooted the phone, have pushed the X but it is still on. Help...
If you leave another message on the mailbox, then clear it again - the signal should be re-sent to disable the flashing light
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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