D-Link DSL-2640R & AOL: Voipfone stopped working

#1
My Voipfone has been working OK for quite a few months with the same setup and ISP but just recently it doesn't work at all. No outgoing calls and incoming calls go straight to voicemail.

AOL is my ISP and I have their D-Link router, with a handset connected via a Linksys PAP2T. I remember that it took me quite a while to work out the right settings on the router, but after that everything was OK until just recently. I haven't changed any settings or updated firmware or anything.

The Linksys PAP2T is connected to the internet via the router's DMZ (Demilitarized Zone) to bypass the router's firewall.

One thing I have noticed is that the router shows the LinksysPAP as being connected on the IP address 192.168.1.2 but on the router's DMZ settings screen it shows the LinksysPAP as being connected to the DMZ IP address 192.168.1.5

Does anyone know whether AOL or Voipfone have recently changed any settings that might have affected my system and stopped the VOIP from working ?

Thanks

Re: D-Link DSL-2640R & AOL: Voipfone stopped working

#2
Please email to support at voipfone.co.uk with the serial number of your PAP2. You'll find it printed under the device.

We can then take a look for you.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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