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Uploading voicemail greeting

Posted: April 15th, 2014, 7:22 pm
by zrawi11
I have just joined voip.

I have recorded a message via audacity and converted the recording into an Mp3 file but it does not seem to be uploading correctly.

Can you please advise if I am missing something.

Many thanks

Re: Uploading voicemail greeting

Posted: November 18th, 2014, 2:56 pm
by Customer Services
Thanks for getting in touch.

Your MP3 may be missing its ID3 tags (artist and title) - You should have something in those boxes.
Audacity gives you the option to set these when exporting.

If you do experience any issues, please email the original file to support@voipfone.co.uk.

^LS