Re: Different IVR message when open and when out of hours.

Thanks for getting in touch.

The option you're looking for doesn't exist directly as a feature. However, when using our Business Hours feature you can have a greeting that says you're closed.

Although the caller will still get the menu options, as soon as they make a selection they'll get the message to let them know you're closed.

I hope this helps.


Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556


Re: Different IVR message when open and when out of hours.

Five years on from the original posting and nothing has changed. Quite a basic requirement I would have thought for the business user. A time of day Menu option would certainly go down well with me also for the business being open or closed with the icing on the cake of a third option to cope with national holidays. Must be quite frustrating for the caller to make a menu selection only to eventually be connected to Voicemail.

Add on "me to" to this posting and maybe the feature will be created by Voipfone.

Who is online

Users browsing this forum: No registered users and 1 guest

Copyright 2004 - 2017, iNet Telecoms® Ltd. All rights reserved.