+44 numbers not working with TAPI Pligin

#1
Hi There,

My mobile phone and Outlook contacts are synchronised.

As I am out of the UK quite regularly, every UK phone number in my Outlook contacts (and my mobile phone) is prefixed with +44 for easy dialling while abroad.

e.g. For a Cambridge number "01223" it is "+441223"

When using the TAPI Plugin to call a UK number with the +44 prefix, the call is never connected, and after a few seconds I get the dial tone.

If I replace the +44 prefix with a 0 and use the TAPI Plugin to place the call it works perfectly fine every time.

Is there a setting that I need to change in Outlook to put this right, or do I have to change all of the numbers from a +44 prefix to a 00 prefix?

Many thanks,
Ian.
www.cambinet.com

#2
I just installed the TAPI plugin today and have the same problem. Does anyone know if this will be fixed? All of my numbers are pre-fixed with +44 +33 +1 etc..

Thanks
Adrian

#5
You could try adding the numbers as 0044 instead of +44 - that should do the trick..
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#6
using 0044 probably wouldn't work in most other countries. 00 is the UK international dialing prefix, but it is not used in many other countries, hence the +, which tells the network 'access international routes' (this is an international convention)!

Re: +44 numbers not working with TAPI Pligin

#11
I'm sorry to say it has not been fixed at this time.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Re: +44 numbers not working with TAPI Pligin

#12
You will be pleased to know this is no longer an issue in the new TAPI.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

Who is online

Users browsing this forum: No registered users and 1 guest

Copyright 2004 - 2017, iNet Telecoms® Ltd. All rights reserved.


cron