Address Book Dialer Not Working for Me

#1
Hi,

I've just tried using the dialler in the Address book by clicking on the contacts number (there are no spaces it the number. All that happens is that I get a message saying:
Contact Call BETA

Please click here to post feedback and bug reports.

Please wait while we connect you to 08707******

Then it just returns to the Address Book page!
What's supposed to happen? :oops: I use X-PRO, can the calls be connected to that, or is it supposed to connect to the 'Make Web Call' function?

Look forward to hearing from you.

Cheers,

Tracy
Freelancealot.co.uk

#2
Can you tell us what address book you are using is it Microsoft outlook?
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

#3
No. the Address Book in your own control panel.

As you hover over the phone number for a contact, it gives you the option to 'click to call contact' - that's what I did - over 10 times, nothing happened, but my account has been charged over £5!!! I've contacted support about that part of the problem.

Thanks,

Tracy

#4
ahh ok now we understand what your talking about. You're referring to Contact Call Beta in the Voipfone Address book. Support have received your email and are looking in to this for you now.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
Twitter: http://www.twitter.com/voipfone

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