Registration and Incoming Call Issues

#1
If you find that your particular Asterisk set-up is struggling to keep registration or calls regularly go directly to Voicemail, first check your configuration but if the problem persists it can normally be solved using sip.voipfone.net as the registrar (instead of sip.voipfone.co.uk) or by using IP authentication.

If you need IP authentication please email support at voipfone.co.uk from your registered email address with your IP address (it needs to be a static IP) and your account number and we will set this up for you.
Regards,

Voipfone Customer Services

iNet Telecoms Ltd (Voipfone)
Sovereign House
227 Marsh Wall
London
E14 9SD
United Kingdom

Registered number: 05168033
Vat Registration Number 858850966

Telephone: 020 7043 5555
Fax: 020 7043 5556

Web: http://www.voipfone.co.uk
Blog: http://www.voipfoneblog.co.uk
Forum: http://www.voipfoneuserforum.co.uk
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